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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dave Lawson

October 8, 2026

5  out of  5
rating by Dave Lawson
"Colby Reasor and his staff have been very helpful and informative with our insurance needs."
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Katharine Steele

October 1, 2026

5  out of  5
rating by Katharine Steele
"After a pipe froze and burst, flooding my house, Colby was very helpful! He helped me navigate the process, advocate for me, and was a huge support! Couldn’t ask for a better agent!"
We responded:
"Thank you for the 5-star review of Colby Reasor’s team - we really appreciate your kind words! "
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Heather Sargent

September 24, 2026

5  out of  5
rating by Heather Sargent
"Absolutely wonderful experience !! Colby is the most professional, kind, and hard working insurance agent I have spoken with! He was so respectful, understood exactly what I needed and how to get the best rate for my personal needs. I could never recommend him nor this company enough."
We responded:
"Heather, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Big Stone Gap insurance team is always here and happy to help. "
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Chelsey Wallen

September 24, 2026

5  out of  5
rating by Chelsey Wallen
"My family has been with this company for years. My parents, grandparents, aunts and uncles and myself and we absolutely loved his dad and we do Colby as well. Genuinely good hearted and kind folks!"
We responded:
"Hi Chelsey, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Colby Reasor’s team.  Please reach out to us if any questions come up!  - Colby Reasor’s Insurance Team "
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Jamie Stapleton

September 21, 2026

5  out of  5
rating by Jamie Stapleton
"Such a great staff, always so helpful and kind!"
We responded:
"Jamie, thank you for the amazing review! Our Big Stone Gap insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Colby Reasor, your State Farm Agent "
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Gregory Brewer

August 20, 2026

5  out of  5
rating by Gregory Brewer
"The folks there are kind, courteous and go above and beyond. I highly recommend dealing with these folks."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Colby Reasor’s team. "
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Lindsay Johnson

August 7, 2026

5  out of  5
rating by Lindsay Johnson
"I've been with this company for almost 20 years and they are awesome to have. I appreciate everything they do to protect me and my vehicle."
We responded:
"Thank you so much for the 5 stars, Lindsay! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Janna Johnson

August 7, 2026

5  out of  5
rating by Janna Johnson
"A++"
We responded:
"Janna, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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walter malone

July 29, 2026

5  out of  5
rating by walter malone
"Colby Reasor came out to my house to evaluate my roof after I was told that it needed to be replaced to continue my coverage. He did a thorough, In-depth inspection and ultimately determined that my roof did not need replaced. He could have easily pushed for a claim or replacement, but instead he was transparent and gave me a straight assessment. It’s refreshing to work with an agent who genuinely looks out for your best interests rather than just the bottom line. Just want to thank Colby and his team and would highly recommend Colby if you want someone you can trust."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Colby Reasor’s team. "
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Doug Barker

July 20, 2026

5  out of  5
rating by Doug Barker
"Great job, good people, excellent service"
We responded:
"Thank you for the 5-star review, Doug! Here on State Farm Agent Colby Reasor’s Team, we are proud to serve our community and appreciate your recognition. "
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Tiffany Meade

June 30, 2026

5  out of  5
rating by Tiffany Meade
"I have had State Farm insurance since I was 16 years old. Through the years my agents have changed but there has been none as helpful and understanding as Colby Reasor. He has always done right by me and my family and my 3 wonderful children now have life insurance policies that they can keep well into adulthood and beyond. We insurance our homes, cars, Rv, and personal items with Colby’s help. He is always just a phone call away and it is such a relief knowing we are in great hands no matter what life brings. It won’t be long and I’ll be calling to add my son as a new driver to our policy and I have no doubt he too will be a life long State Farm customer with Colby’s help. You won’t find none better."
We responded:
"Thanks so much for the amazing review, Tiffany! We really appreciate your support here in Big Stone Gap . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Beth

June 12, 2026

5  out of  5
rating by Beth
"Colby and his staff are legacy State Farm agents. Giving their all to their customers and community. Taking care of people the way they would like to be taken care of. A lesson learned from generations that came before him."
We responded:
"We are grateful for your 5-star review, Beth! Thanks for taking a moment to share your positive rating of State Farm Agent Colby Reasor’s Team here in Big Stone Gap . "
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Erin Hagan

June 12, 2026

5  out of  5
rating by Erin Hagan
"Always helpful and there when I need them. Affordable and easy to understand which is not the case with most insurance companies I have dealt with."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Colby Reasor’s Team! We deeply appreciate your kind words here in Big Stone Gap . "
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Cricket Gilliam

June 12, 2026

5  out of  5
rating by Cricket Gilliam
"I couldn't ask for a better insurance agent! He and his staff are always friendly, knowledgeable, and helpful! I recommend him to anyone looking for any type of insurance."
We responded:
"Thank you for the 5-star review, Cricket! Here on State Farm Agent Colby Reasor’s Team, we are proud to serve our community and appreciate your recognition. "
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Jerry Durham

June 2, 2026

5  out of  5
rating by Jerry Durham
"Colby and his staff are awesome to work with. They are very professional & personable! Their response to a need or question is almost immediate! Check them out & see for yourself!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Colby Reasor’s Team here in Big Stone Gap . "
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Trayce Coe

May 21, 2026

5  out of  5
rating by Trayce Coe
"The best in the business!!"
We responded:
"Thank you for the amazing review, Trayce! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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angclendenon

May 20, 2026

5  out of  5
rating by angclendenon
"Colby is always willing to meet and discuss things with us and he works to make sure we have what we need."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Colby Reasor’s Team here in Big Stone Gap . "
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Tim Carter

May 13, 2026

5  out of  5
rating by Tim Carter
"If anyone needs insurance, this is a great place to go. Great people, everyone. There is good people he will give you a great price very pleased with my insurance agent thanks"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Big Stone Gap to know that you had such a wonderful experience with us here on State Farm Agent Colby Reasor’s Team."
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Wayne Stapleton

May 12, 2026

5  out of  5
rating by Wayne Stapleton
"This is Tara Pace not wayne stapleton idk how that happened but ive searched for other quotes and Noone so far can beat him highly recommend him"
We responded:
"Thank you for the fantastic review, Wayne! We are always here to help with your insurance needs here in Big Stone Gap . "
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Lisa Chandler

May 12, 2026

5  out of  5
rating by Lisa Chandler
"When my car was rear ended and totaled Colby and his staff helped tremendously. He even called about a rental car for me and took me to get it because I had no way there!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Colby Reasor’s Team here in Big Stone Gap . "
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Denise LaPetina

May 11, 2026

5  out of  5
rating by Denise LaPetina
"Appreciate Coby Reasor and his staff at State Farm!! The very best insurance company around!" Only been with them a short time and my first renewal went down $30.
Will definitely recommend them to family and friends.
Thank you for your service."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Colby Reasor’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Sherri Bush

April 22, 2026

5  out of  5
rating by Sherri Bush
"Appreciate Coby Reasor and his staff at State Farm!! The very best insurance company around!"
We responded:
"Sherri, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Colby Reasor’s Team here in our Big Stone Gap office. "
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Rob Campbell

April 22, 2026

5  out of  5
rating by Rob Campbell
"Great service, always works on best plan for my needs. Highly recommend."
We responded:
"Thank you so much for the 5-stars, Rob! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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back woods guy

April 20, 2026

5  out of  5
rating by back woods guy
"Always there for me and have always helped me
Thanks"
We responded:
"back, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Colby Reasor’s Team is just a call or email away!"
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Linda Begley

April 17, 2026

5  out of  5
rating by Linda Begley
"Best around"
We responded:
"Linda, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Colby Reasor’s Team!"