Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tiffany Meade

Tiffany Meade

June 30, 2026

5  out of  5
rating by Tiffany Meade
"I have had State Farm insurance since I was 16 years old. Through the years my agents have changed but there has been none as helpful and understanding as Colby Reasor. He has always done right by me and my family and my 3 wonderful children now have life insurance policies that they can keep well into adulthood and beyond. We insurance our homes, cars, Rv, and personal items with Colby’s help. He is always just a phone call away and it is such a relief knowing we are in great hands no matter what life brings. It won’t be long and I’ll be calling to add my son as a new driver to our policy and I have no doubt he too will be a life long State Farm customer with Colby’s help. You won’t find none better."
We responded:
"Thanks so much for the amazing review, Tiffany! We really appreciate your support here in Big Stone Gap . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Beth

Beth

June 12, 2026

5  out of  5
rating by Beth
"Colby and his staff are legacy State Farm agents. Giving their all to their customers and community. Taking care of people the way they would like to be taken care of. A lesson learned from generations that came before him."
We responded:
"We are grateful for your 5-star review, Beth! Thanks for taking a moment to share your positive rating of State Farm Agent Colby Reasor’s Team here in Big Stone Gap . "
Profile photo of Erin Hagan

Erin Hagan

June 12, 2026

5  out of  5
rating by Erin Hagan
"Always helpful and there when I need them. Affordable and easy to understand which is not the case with most insurance companies I have dealt with."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Colby Reasor’s Team! We deeply appreciate your kind words here in Big Stone Gap . "
Profile photo of Cricket Gilliam

Cricket Gilliam

June 12, 2026

5  out of  5
rating by Cricket Gilliam
"I couldn't ask for a better insurance agent! He and his staff are always friendly, knowledgeable, and helpful! I recommend him to anyone looking for any type of insurance."
We responded:
"Thank you for the 5-star review, Cricket! Here on State Farm Agent Colby Reasor’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Jerry Durham

Jerry Durham

June 2, 2026

5  out of  5
rating by Jerry Durham
"Colby and his staff are awesome to work with. They are very professional & personable! Their response to a need or question is almost immediate! Check them out & see for yourself!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Colby Reasor’s Team here in Big Stone Gap . "
Profile photo of Trayce Coe

Trayce Coe

May 21, 2026

5  out of  5
rating by Trayce Coe
"The best in the business!!"
We responded:
"Thank you for the amazing review, Trayce! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of angclendenon

angclendenon

May 20, 2026

5  out of  5
rating by angclendenon
"Colby is always willing to meet and discuss things with us and he works to make sure we have what we need."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Colby Reasor’s Team here in Big Stone Gap . "
Profile photo of Tim Carter

Tim Carter

May 13, 2026

5  out of  5
rating by Tim Carter
"If anyone needs insurance, this is a great place to go. Great people, everyone. There is good people he will give you a great price very pleased with my insurance agent thanks"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Big Stone Gap to know that you had such a wonderful experience with us here on State Farm Agent Colby Reasor’s Team."
Profile photo of Wayne Stapleton

Wayne Stapleton

May 12, 2026

5  out of  5
rating by Wayne Stapleton
"This is Tara Pace not wayne stapleton idk how that happened but ive searched for other quotes and Noone so far can beat him highly recommend him"
We responded:
"Thank you for the fantastic review, Wayne! We are always here to help with your insurance needs here in Big Stone Gap . "
Profile photo of Lisa Chandler

Lisa Chandler

May 12, 2026

5  out of  5
rating by Lisa Chandler
"When my car was rear ended and totaled Colby and his staff helped tremendously. He even called about a rental car for me and took me to get it because I had no way there!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Colby Reasor’s Team here in Big Stone Gap . "
Profile photo of Denise LaPetina

Denise LaPetina

May 11, 2026

5  out of  5
rating by Denise LaPetina
"Appreciate Coby Reasor and his staff at State Farm!! The very best insurance company around!" Only been with them a short time and my first renewal went down $30.
Will definitely recommend them to family and friends.
Thank you for your service."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Colby Reasor’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Sherri Bush

Sherri Bush

April 22, 2026

5  out of  5
rating by Sherri Bush
"Appreciate Coby Reasor and his staff at State Farm!! The very best insurance company around!"
We responded:
"Sherri, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Colby Reasor’s Team here in our Big Stone Gap office. "
Profile photo of Rob Campbell

Rob Campbell

April 22, 2026

5  out of  5
rating by Rob Campbell
"Great service, always works on best plan for my needs. Highly recommend."
We responded:
"Thank you so much for the 5-stars, Rob! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of back woods guy

back woods guy

April 20, 2026

5  out of  5
rating by back woods guy
"Always there for me and have always helped me
Thanks"
We responded:
"back, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Colby Reasor’s Team is just a call or email away!"
Profile photo of Linda Begley

Linda Begley

April 17, 2026

5  out of  5
rating by Linda Begley
"Best around"
We responded:
"Linda, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Colby Reasor’s Team!"
Profile photo of Claudia Barnett

Claudia Barnett

April 17, 2026

5  out of  5
rating by Claudia Barnett
"Very helpful, friendly staff. Colby will take the time to explain things and they will look for savings and it really nice talk to person and not AI"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Colby Reasor’s Team. "
Profile photo of Doug Barker

Doug Barker

April 17, 2026

5  out of  5
rating by Doug Barker
"Great job, good people, excellent service"
We responded:
"Thank you for the 5-star review, Doug! Here on State Farm Agent Colby Reasor’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Ruth Ashley

Ruth Ashley

April 16, 2026

5  out of  5
rating by Ruth Ashley
"Colby and his team are great to work with. They go above and beyond to help you when needed!"
We responded:
"Thank you for the amazing review, Ruth! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Crystal Stafford

Crystal Stafford

April 14, 2026

5  out of  5
rating by Crystal Stafford
"Excellent service and outstanding prices. Very easy to deal with. I definitely recommend."
We responded:
"Thank you so much for the 5-stars, Crystal! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Patricia King

Patricia King

April 10, 2026

5  out of  5
rating by Patricia King
"Being able to speak to a person every time call is every helpful. More than reasonable in price. Very friendly . I go to them for all my insurance need."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Colby Reasor’s Team. "
Profile photo of Chelsea Lanningham

Chelsea Lanningham

March 11, 2026

5  out of  5
rating by Chelsea Lanningham
"Best service around and the best prices I’ve found! You couldn’t ask for a greater group of people to work with!"
We responded:
"Chelsea, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Ariel Worley

Ariel Worley

March 4, 2026

5  out of  5
rating by Ariel Worley
"Colby went above and beyond to get us better coverage and save money on our home and auto insurance when we switched from Erie. Highly recommend him! He really cares about his clients and that’s something we’ve never experienced anywhere else!"
We responded:
"Ariel, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Colby Reasor’s Team is just a call or email away!"
Profile photo of Katelyn Christian

Katelyn Christian

February 10, 2026

5  out of  5
rating by Katelyn Christian
"Setting up a life insurance policy for my kids was surprisingly easy and stress-free. Brittany was incredibly helpful, walked me through every step, and made sure all my questions were answered. She found us a great rate and made the whole process quick and simple. I’m so glad we did this and highly recommend working with her!"
We responded:
"Katelyn, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Colby Reasor’s Team here in our Big Stone Gap office. "
Profile photo of Evan Rasnick

Evan Rasnick

January 31, 2026

5  out of  5
rating by Evan Rasnick
"I worked with Brittany Christian at the Big Stone Gap, Virginia office. Brittany was great to work with and did a wonderful job communicating with me about the pre-approval forms and the overall price of my vehicle insurance. I would highly recommend her and this office for anyone in need of insurance in any way."
We responded:
"Thank you for the 5-star review, Evan! Here on State Farm Agent Colby Reasor’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Tina Giles

Tina Giles

January 30, 2026

5  out of  5
rating by Tina Giles
"I have had State Farm insurance for 28 years, under Harold and now his son, Colby. My son had an accident and State Farm was easy to work with. Great people! And I love Brittany, great gal!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Tina, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Colby Reasor’s Team—we are always here to help! "