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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Katelyn Christian

Katelyn Christian

February 10, 2026

5  out of  5
rating by Katelyn Christian
"Setting up a life insurance policy for my kids was surprisingly easy and stress-free. Brittany was incredibly helpful, walked me through every step, and made sure all my questions were answered. She found us a great rate and made the whole process quick and simple. I’m so glad we did this and highly recommend working with her!"
We responded:
"Katelyn, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Colby Reasor’s Team here in our Big Stone Gap office. "
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Evan Rasnick

January 31, 2026

5  out of  5
rating by Evan Rasnick
"I worked with Brittany Christian at the Big Stone Gap, Virginia office. Brittany was great to work with and did a wonderful job communicating with me about the pre-approval forms and the overall price of my vehicle insurance. I would highly recommend her and this office for anyone in need of insurance in any way."
We responded:
"Thank you for the 5-star review, Evan! Here on State Farm Agent Colby Reasor’s Team, we are proud to serve our community and appreciate your recognition. "
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Tina Giles

January 30, 2026

5  out of  5
rating by Tina Giles
"I have had State Farm insurance for 28 years, under Harold and now his son, Colby. My son had an accident and State Farm was easy to work with. Great people! And I love Brittany, great gal!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Tina, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Colby Reasor’s Team—we are always here to help! "
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Shug Hall

November 20, 2025

5  out of  5
rating by Shug Hall
"Had insurance with Harold and now his son Colby Reasor for many years. Never any problems! Had a minor accident that needed repairs and they were right on it, making the claims process so easy ! The Reasor State Farm team are awesome! I highly recommend them for all your insurance needs !"
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Mandy Mcnutt

November 17, 2025

5  out of  5
rating by Mandy Mcnutt
"Colby and the team are amazing!!!! Go to them for all your insurance needs!!!"
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Britan Lawson

October 2, 2025

5  out of  5
rating by Britan Lawson
"I highly recommend State Farm. Brittany did a wonderful job at getting us the best rates, explaining everything clearly, and setting everything up in a timely manner. I appreciate all she has done for us."
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Matthew Vienna

May 27, 2025

5  out of  5
rating by Matthew Vienna
"Colby and Britt are awesome. Just brought my info over and Britt called me with a cheaper price than old insurance guys and cheaper than expected. Thank you guys!!!"
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T M

April 14, 2025

5  out of  5
rating by T M
"Very easy to work with. Quick to answer questions about policies, and other important issues with coverages."
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Dave Lawson

April 12, 2025

5  out of  5
rating by Dave Lawson
"Colby Reasor and his staff have been very helpful and informative with our insurance needs."
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Rachel S

February 25, 2025

5  out of  5
rating by Rachel S
"Always quick to handle any questions and provide any coverages we may need, friendly & knowledgeable, we love our State Farm agent!"
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Kim Clay

February 25, 2025

5  out of  5
rating by Kim Clay
"Colby is awesome to work with! He has always gone above and beyond to help me with my insurance needs."
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Terie Boyd

December 6, 2024

5  out of  5
rating by Terie Boyd
"Colby went above and beyond for me. He handled everything, trouble and all, greatly! I never had to deal with insurance claims before. Colby took care of every concern I had! I truly storehouse everything he had done and is continuing to do!! Thank you!"
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Efg Iii

November 21, 2024

5  out of  5
rating by Efg Iii
"Best agent hands down. Always going above and beyond to help his clients."
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MINDY HALE

November 8, 2024

5  out of  5
rating by MINDY HALE
"Very competitive pricing. Excellent customer service. Goes above and beyond to achieve customer satisfaction!"
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Wendy Croker

October 14, 2024

5  out of  5
rating by Wendy Croker
"This is a great agency! Colby and Brittany are always so kind and helpful with your ins needs. I transferred my ins from another state to this State Farm agency and they were so helpful. They are always willing to help! Good people! Colby even come and helped me when I locked my keys in my car! He made my day! Thanks again"
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Mitch Smith

August 23, 2024

5  out of  5
rating by Mitch Smith
"Colby and his team are the best insurance agency in the region. They always go above and beyond to help answer their customers questions and get them the best rates. Highly recommend them to everyone."
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Amanda M

July 1, 2024

5  out of  5
rating by Amanda M
"Colby always goes above and beyond for his customers, no matter the need! I’ve had to call on him quite a few times for various products and he always delivers! I would recommend him to anyone. 5 stars!"
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James Zimmerman

January 29, 2024

5  out of  5
rating by James Zimmerman
"Very nice agent, always helpful."
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Marlina Floyd

December 21, 2023

5  out of  5
rating by Marlina Floyd
"Great people"
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Nathan Eldridge

December 21, 2023

5  out of  5
rating by Nathan Eldridge
"If anyone needs insurance, this is a great place to go. Great people, everyone."
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Tim Carter

December 15, 2023

5  out of  5
rating by Tim Carter
"If anyone needs insurance, this is a great place to go. Great people, everyone. There is good people he will give you a great price"
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Jo Wikle

September 26, 2023

5  out of  5
rating by Jo Wikle
"Very personable and dedicated to continue the confidence and trust that was built by his father, Harold Reasor-state farm agent"
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Amy Christian

September 24, 2023

5  out of  5
rating by Amy Christian
"Great experience, wonderful people to work with. They went above to help us with our insurance."
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Joshua Carroll

August 13, 2023

5  out of  5
rating by Joshua Carroll
"Outstanding service I received from Colby and the team at State Farm.They provided me with full coverage for my Toyota and helped me secure renters insurance as well. Their expertise, professionalism, and personalized attention made the entire process seamless. I feel confident and protected knowing that my assets are in capable hands. I recommend their services to anyone seeking reliable insurance coverage. Five stars all the way!"